Privacy Policy
Urge-UK Privacy Policy
Information Collection:
When you buy from us, we collect your name, address, and email as part of the purchase process. We also automatically collect your computer’s IP address when you browse, which helps us understand your browser and system better.
If you agree, we may send you emails about our store, new products, and updates.
Your Consent:
How we get your consent: By providing personal details to complete a purchase, verify your card, place an order, or arrange delivery/returns, you’re giving us permission to use that information for these specific purposes. For extra uses like marketing, we’ll ask for your permission or give you a way to opt out.
Withdrawing consent: If you change your mind after opting in, you can contact us at info@urge-uk.com or mail us at Urge-UK LTD, 58 Maidstone Road B20 3EH Birmingham. to stop the use of your information.
Disclosure:
We may share your information if required by law or if you break our Terms of Service.
Data Storage (Shopify):
Our store uses Shopify, which securely stores your data. If you choose a direct payment method, Shopify encrypts your credit card details according to PCI-DSS standards. This data is kept only as long as necessary for the transaction and then deleted.
Third-Party Services:
We only share your data with third-party providers as needed to complete services (e.g., payment processing). These providers have their own privacy policies, so we recommend reading those for more details.
If a third-party service is outside your country, your data may be subject to that country’s laws (e.g., U.S. laws if the service is in the U.S.).
Links to Other Sites:
If you click on links on our site that take you to another website, this privacy policy no longer applies. Check their privacy policies separately.
Security Measures:
We follow industry standards to protect your data from loss, misuse, or access. Credit card data is encrypted using SSL and AES-256. While no system is 100% secure, we adhere to PCI-DSS and other industry standards.
Cookies:
We use cookies for various functions:
- session_id: Session tracking
- shopify_visit: Tracks visits (30 minutes)
- shopify_uniq: Counts visits (expires at midnight the next day)
- Cart: Keeps cart details for 2 weeks
- secure_session_id: Session tracking
- storefront_digest: Checks visitor access if the store has a password
You can choose to opt out of cookies.
Age of Consent:
By using our site, you confirm that you are at least the age of majority in your area or have given consent for your minor dependents to use our site.
Policy Changes:
We may update this policy at any time, so please check it regularly. Any major changes will be noted here. If we are bought or merged with another company, your data may transfer to the new owners.
For questions, contact us at cs@urge-uk.com.